Terms and Conditions

Camillascaramanga.co.uk provides service to you subject to these terms. We reserve the right to change or amend these terms at any time by posting the amended terms on my site. By using camillascaramanga.co.uk you agree to be bound by these terms.

Packaging

Framed paintings, drawings and prints and canvas paintings are wrapped in glassine paper, polywrap and bubble wrap, surrounded by form board and cardboard. Rolled prints, drawings or photographs are wrapped in glassine paper around a smaller tube, surrounded by bubble wrap and thicker outer tube.

Purchasing

All purchases made from this website will be subject to these Terms. Purchasing from this website confirms your acceptance of these Terms. All prices displayed on camilla.scaramanga.co.uk are in £ UK sterling GBP. Buyer should check currency conversions on day of purchase for an accurate price in their own currency. Credit card details taken via the website are taken through Paypal’s secure payment.

Before buying the artwork the cost of postage and packaging will be added to the total price. This will be shown on your receipt and is non refundable if you should decide to return the work for any other reason except it being damaged. Once having completed the purchase, if for any reason you should decide to cancel the transaction after placing the order, you will be responsible for all postage costs for the initial shipment of the work, you will also be responsible for the return condition, and cost of return shipping for the work. Upon return of the work to the artist, an identical condition to that in which it was originally sent, reimbursement will be made for the amount you paid less the aforementioned shipping fee.

Cancellations

If a customer wishes to cancel an order for any reason up until the time the artwork has been sent, a full refund will be made, minus any Paypal transaction fees already incurred. This does not apply to goods bought in person offline. If the order is cancelled after the goods have been dispatched the customer will be refunded the cost of the artwork, minus any transaction fees that have been incurred, and also the shipping cost will not be refunded. The customer will be responsible for the cost of returning the artwork and ensuring its safety until it is received by the artist. It is advised to leave the artwork in the packaging it was sent unless for some reason this is not possible, or the packaging is damaged.

Returns

A customer who has purchased an artwork from camillascaramanga.co.uk has 3 working days from date of receipt to decide if they are happy with the artwork. This does not apply to goods ordered or bought in person offline. If for any reason you decide not to keep the artwork, you can return the artwork for a refund. This does not include the cost of shipping it to you. You are also responsible for the cost and safe return of the artwork, which must be received by me in the same condition that it was at the time of dispatch from me, unless it has been reported as damaged (see below).

Damaged goods

Artwork is posted with insurance. Any goods received by the customer which are found to be damaged can be returned to the artist for a full refund. It is essential that you inform the artist within 48 hours of receipt of your artwork, in case of claim for damage. For Royal Mail ‘signed for’ parcels it is the customer’s responsibility to check there is no discernible damage to the package before signing for the package. If your package is damaged on receipt you must mark the delivery note/receipt ‘Damaged’, and report the problem to us within 24 hours of delivery. If the delivery note/receipt has been signed in any other way you may waive all right to claim for any replacement for goods damaged in transit. Items which are collected in person should be checked before leaving the premises.

Copyright

All images displayed and writings published on this website are copyright and the property of the artist. Any unauthorized use of images or writings from this site, either on or offline, is prohibited and a violation of this copyright will be pursued to the full extent of the law.

Links

There are links on this website to other independent websites. Camillascaramanga.co.uk cannot be held responsible for any content on 3rd party websites. You acknowledge and agree camillascaramanga.co.uk is not responsible for the availability of such external sites or resources, and does not endorse and is not liable for any content, advertising, products, or other material in or available from such sites or resources. Most prints can be dispatched within 2-3 working days. Most framed products will be dispatched within 14 working days.